Utility Billing Payments and Resources

If you'd like to discuss your bill, or have any questions, please contact Utility Billing staff at 541-995-6655.   To help avoid additional fees, please call City Hall if your payment is going to be late.

If you have an after-hours water emergency, please call 541-513-7628 (Emergencies such as water spraying out of a main line, not minor changes in water pressure or more aeration than usual.  Every Harrisburg resident has the ability to shut off their own water in the event of an internal plumbing issue by using the customer-side hand valve found in your water meter box.)

Tips on optimizing household water use can be found at: https://www.epa.gov/watersense

Is your water bill higher than usual?  Even a tiny leak can add up to a sizable water bill.  Leaking toilets are often the culprit where leaks are concerned.  Toilets can make a running water sound or be silent while leaking.  You can add some food color to the tank and let it sit for 10+ minutes.  If the color shows in the bowl, you have a leak.  (Be sure to flush afterward to avoid staining the tank.)  You can also check for fitting and fixture leaks under sinks, cabinets, walls and underneath the house.  Check outside as well to make sure irrigation is off and faucets are tightly closed.  If a leak cannot be found, the next step is to contact a plumber for assistance.  

Need help paying your water bill? Customers struggling with paying their bills might be able to find help from a local agency, including the following:

• Fish - 541-928-4460
• Community Outreach - 541-758-3000
• CSC - 541-926-7163
• Salvation Army - 541-928-4774

Assistance takes time, so reach out for help before your services are disconnected.